Digital Governance Forum January 28-29, 2015, Ottawa

At the Digital Governance Forum, we sought input from a range of stakeholders – citizens, elected officials, academics, public servants, and industry leaders – to shape the direction of our activities and expand our network across five applied domains: democratic governance, policy-making, service delivery, regulation, and risk and accountability.

The Forum’s participants explored issues of information superabundance, personal data collection, hyper-accountability, the disintermediation of governing institutions, the appearance of new governance actors, the challenges of multi-level governance, and the proliferation of multi-sector delivery models. Its panels generated important follow-on questions, observations on the state of practice and future directions. The forum represented a major milestone for the project and its proceedings helped bring the project’s research themes into sharper focus.

You can watch any of the session proceedings on CPAC:







Microsoft Corporate

Public Engagement


Conference Airline


January 28, 2015

8:00 am – 8:30 am

Breakfast and Registration (30 mins)

8:30 am – 9:30 am

Welcome and Conference Co-Chairs’ Addresses (60 mins)

Master of Ceremony:

  • Dan Normandeau, Partner, Conversart

Opening Remarks:

  • Davide Cargnello, Chief Research Officer, Institute on Governance

Welcome from Platinum Sponsor:

  • Terry Ansari, Vice President Strategic Engagement, Public Sector, Adobe

Welcome from the Social Sciences and Humanities Research Council:

  • Brent Herbert-Copley, Vice-President, Research Programs

Welcome from Co-Chairs:

  • Maryantonett Flumian, President, Institute on Governance
  • Evert Lindquist, Professor & Director, School of Public Administration, University of Victoria

9:30 am – 11:30 am

Session 1: Digital Governance 101: Democracy in a Digital Era (120 mins)


  • Justin Ling, Parliamentary Correspondent, VICE News


  • Tim Powers, Vice-Chairman of Summa Strategies & Chairman of Abacus Data
  • Brad Lavigne, Vice-President, H+K Strategies
  • Gerald Butts, Principal Advisor to Justin Trudeau


  • Panel discussion followed by a floor discussion.
  • This session will explore the challenges and opportunities associated with digital era governance, introducing the conference’s key themes and sketching a framework for understanding why and how the digital era calls for an evolution in our understanding not only of the changing nature of governance, but of democracy itself. Participants will also be asked for feedback on the selection of conference themes – are we missing anything?
  • Theme. Westminster parliamentary democracy is widely credited with a high capacity to adapt to societal evolution. Its ability to adapt to the realities of a digital society is putting this claim to the test. A digital society is not simply a technologically savvy one, but one that is permeated by digital culture, where expectations, interactions, needs, even the concept of citizenship may be shifting. The emergence of a digital society raises fundamental questions concerning the evolution of governance roles, responsibilities and practices, state-citizen interfaces and the nature of ministerial accountability. This applies especially strongly to nested governance systems like Canada’s, where the inter-jurisdictional dimensions of governance may pose unique challenges, be it at the level of federal, provincial, and municipal interfaces, in the context of First Nations governance, or in the wider global and international setting.
  • The session will be introduced by a moderator and an expert panel. Delegates will be asked to reflect on questions such as:
    • Why should governments care about the advent of ‘digital’? Why and in what ways is ‘digital’ a governance issue?
    • What are the key emerging issues for democratic governance in the digital era? Our conference identifies a number of themes – are we missing anything?
    • How can governments and citizens best harness the potential of the new digital reality?
    • Is Westminster up to the challenge of evolving ministerial accountability and, therefore, the structure of government to deal with this emerging reality?

11:30 am – 12:00 pm

Co-Chair’s Address (30 mins)


  • Anthony Williams, President and Co-Founder, DEEP Centre

12:00 pm – 1:00 pm

Lunch (60 mins)

1:00 pm – 3:00 pm

Session 2: Policy Analysis and Advising Elected Leaders: Searching for Relevance in a Dis-intermediated World (120 mins)


  • Jesse Hirsh, Internet Strategist, Researcher and Broadcaster


  • Rob Fonberg, Trudeau Mentor, Trudeau Foundation
  • Hershell Ezrin, Distinguished Visiting Professor, Ted Rogers School of Management, Ryerson University
  • Justin Longo, Post-Doctoral Fellow, Center for Policy Informatics, Arizona State University
  • Chris Froggatt, Managing Partner, NATIONAL Public Relations
  • Ann Pappert, Chief Administrative Officer, City of Guelph


  • Panel discussion followed by a floor discussion.
  • This session will focus on public policy and the shifting ground surrounding how policy is made in the digital era, identifying key challenges relating to the purpose of public policy in a world where traditional intermediaries, such as governing institutions, are being challenged to adapt
  • Theme. In the digital world, people feel less connected to the state and its institutions. At the same time, citizens and public servants can connect more directly among themselves, as well as with elected officials. People, institutions and relationships are increasingly dis-intermediated. This represents a fundamental shift. Traditional intermediaries, such as governing institutions, are being challenged to adapt, or risk being squeezed out. In some cases, new intermediaries are already emerging and ‘re-intermediating’ this space. This raises questions about the purpose of public policy and about how good policy is made in a digital world.
  • The session will be introduced by a moderator and expert panel. Delegates will be asked to reflect on questions such as:
    • What is the purpose of public policy, and how do we better make policy in a dis-intermediated and distributed governance context?
    • What are the challenges posed by dis-intermediation, and what are the risks if institutions fail to adapt?
    • How must governing institutions change to remain relevant in this new environment, where a re-intermediation involving new stakeholders has already begun to alter the landscape?
    • How is citizen and stakeholder engagement changing? Have these changes been widely embraced? Should governments be the only institutions to rise to the challenge? If not, what standards should we set for other actors?
    • What is the impact of dis-intermediation on political parties and their ability to inform the democratic discussion?
    • As regards policy analysis and disintermediation what other issues should we be thinking about?

3:00 pm – 3:15 pm

Health Break (15 mins)

3:15 pm – 5:15 pm

Session 3: Citizen Choice, Service Delivery and Retail Governance: Who Looks Out for the Public Good? (120 mins)


  • Christopher Waddell, Associate professor at the School of Journalism and Communication, Carleton University in Ottawa


  • Chantal Bernier, Counsel, Dentons
  • Susan Delacourt, Political Writer, Columnist
  • Alejandro Pareja, Modernization of the State Specialist, Inter-American Development Bank
  • Bette-Jo Hughes, Associate Deputy Minister and Government Chief Information Officer, Government of British Columbia (via video)
  • Amanda Clarke, Assistant Professor, School of Public Policy & Administration, Carleton University


  • Panel discussion followed by a floor discussion.
  • This session will focus on the challenges and context of service delivery in the digital era, identifying key issues concerning the ability of governments to further the public good, raising questions related to privacy and security, and re-examining dis-intermediation and re-intermediation as they apply in a service delivery context.
  • Theme. We have moved from the era of introducing citizen satisfaction surveys to one where new service delivery models have dramatically increased citizen expectations about the quality and delivery of public services, emphasizing lower costs, higher quality, and customization. This raises fundamental questions about equity, social justice, and the public good for evenly serving all citizens.
  • The session will be introduced by a moderator and expert panel. Delegates will be asked to reflect on questions such as::
    • How much progress have we made on single-window, citizen-focused service delivery within and across governments?
    • How ought the ongoing search for balance between individual rights and public interests shape the evolution of digital governance in Westminster in a service delivery context?
    • How does digital culture affect our collective commitment to values like equity and social justice in the delivery of public services? Is it still the job of government to reflect those values or does digital do away with that need? How should government adapt?
    • How should governments respond to newly emerging risks relating to privacy and security, for example, while recognizing the potential of open information in a service delivery context?
    • As regards service delivery and citizen choice, what other issues should we be thinking about?

5:15 pm – 6:30 pm

Cocktail Reception and Giga-Mapping Exercise (45 mins)

Change of venue: Salt Dining and Lounge

January 29, 2015

8:15 am – 8:45 am

Breakfast (30 mins)

8:45 am – 10:15 am

Keynote Address (90 mins)

Introduction and Summation:

  • Jenna Tenn-Yuk, Spoken word artist

Keynote Speaker:

  • Don Tapscott, President of the Tapscott Group, Chancellor of Trent University, Adjunct Professor of Management at the Rotman School of Management at the University of Toronto, and Fellow, Martin Prosperity Institute

10:15 am – 10:30 am

Health Break (15 mins)

10:30 am – 12:00 pm

Session 4: Big Data, Open Data, Open Government and Digital Era Regulation (90 mins)


  • Evan Solomon, Host, ‘Power & Politics with Evan Solomon’ & ‘The House’, Canadian Broadcasting Company


  • Colin McKay, Head, Public Policy and Government Relations, Google Canada
  • The Honourable Konrad Von Finckenstein, Q.C., Arbitrator
  • Lawrence Hanson, Assistant Deputy Minister, Science and Innovation Sector, Industry Canada
  • Patrice Dutil, Professor, Department of Politics and Public Administration, Ryerson University


  • Panel discussion followed by a floor discussion.
  • This session will focus on information and regulation in the digital era, discussing how widespread, high-speed access to information, the advent of open data, and the availability of new and diverse data access points, affect the function of regulation, altering its scope and creating a need for new tools and adaptive frameworks.
  • Theme. Information is now digital, mobile, increasingly open, and superabundant. Information is the new oil – a commodity and a currency that affects all the transactions it mediates and all the processes it powers. Yet in organizations it tends to be managed in silos as a reflection of organizational power structures and controls. In an age of information superabundance and resource scarcity, changing social patterns of behaviour and attitudes towards information use and sharing demand that we revisit traditional approaches. This applies as much within jurisdictions as it does between them, in a world where governing institutions are increasingly required to navigate the inter-jurisdictional and international dimensions of their areas of responsibility. The alternatives are: missed opportunities for new data uses, established interests cementing current practices in the face of pressure for change, and regulatory frameworks tailored to a society and an age that no longer exist.
  • The session will be introduced by a moderator and expert panel. Delegates will be asked to reflect on questions such as:
    • How must we transform our approach to information management in an era where governing institutions are challenged to ‘do more with less’?
    • How can institutions evolve to harness the power of digital information while stimulating citizen engagement, and to what ends?
    • What are the the opportunities and challenges created by bog data. and what are the implications for governments, businesses and citizens?
    • What is the purpose of regulation? How do the superabundance of information and the availability of new, diverse, and widespread information access points affect the role of regulators?
    • How must Westminster regulatory institutions and frameworks adapt to meet the challenges and reap the rewards afforded by digital era tools and data?
    • As regards information and regulation, what other issues should we be thinking about? 

12:00 pm – 1:00 pm

Lunch (60 mins)

1:00 pm – 2:30 pm

Session 5: Moderating Faux-outrage in the Digital Era: Rethinking Accountability and Westminster Institutions (90 mins)


  • Kady O’Malley, Inside Politics, CBC


  • Andrew Potter, Editor, Ottawa Citizen
  • Elly Alboim, Earnscliffe Strategy Group & Associate Professor of Journalism at Carleton University
  • Jeff Roy, Professor, School of Public Administration, Dalhousie University


  • Panel discussion followed by a floor discussion.
  • This session will focus on risk and oversight in a digital context, identifying key questions and challenges relating to the evolving nature of risk and to the need for accountability frameworks that avoid causing the ‘risk paralysis’ which spreads over governing institutions when the ground beneath them begins to shift in unpredictable ways.
  • Theme. In the age of sound-bite politics and 24/7 media coverage, accountability relationships have come under new pressures. Mechanisms for ensuring oversight of state activities have become both more numerous and increasingly distributed among and within institutions, just as governance itself has become more distributed among stakeholders and institutions. At the same time, digital communication channels allow faux-outrage over trivial issues to overtake genuine discussion about root causes and possible solutions. The nature of risk has changed in the distributed governance landscape. To remain effective, oversight and accountability frameworks must follow suit.
  • The session will be introduced by a moderator and expert panel. Delegates will be asked to reflect on questions such as:
    • What accountability frameworks are most appropriate for public institutions in the digital age?
    • How does the advent of digital affect the need to clarify the rules of engagement in Westminster systems and in society more generally?
    • How can Westminster institutions adapt to the new realities of digital culture while ensuring responsible and accountable government? Are there downsides to transparency?
    • How have the risks facing governing institutions and societies changed in an era marked by increasingly distributed governance and widespread, high-speed access to information? How must governments adapt to these changes?
    • As regards risk, oversight and accountability, what other issues should we be thinking about?

2:30 pm – 2:45 pm

Health Break (15 mins)

2:45 pm – 4:15 pm

Session 6: Wrap-up Session – Digital Governance for a Digital Country and a Digital World (90 mins)


  • Samantha Liscio, Managing Director, Accenture Strategy


  • Chrystia Freeland, Member of Parliament, Toronto Centre
  • Sandford Borins, Professor of Strategic Management, Department of Management, University of Toronto Scarborough
  • Geoff Mulgan, Chief Executive, Nesta (UK)
  • Fen Osler Hampson, Distinguished Fellow and Director of CIGI’s Global Security & Politics


  • Panel discussion followed by a floor discussion.
  • This session will bring together the conclusions of the conference’s thematic panel sessions and floor discussions, identifying key challenges and opportunities for Westminster governments in the coming years and decades.
  • Theme. We have begun to glimpse the potential of digital to improve the quality of our lives, the productivity of our businesses and the strength of the economy. The impact of the digital world on our lives will continue to grow daily. Governments that understand this potential – and that position themselves to capture it – will reap the benefits. This conference has highlighted some of the challenges and opportunities that lie ahead in this respect. From policy to regulation, service delivery to risk and accountability frameworks, digital culture is altering every peak and valley of the governance landscape.
  • The session will be introduced by a moderator and an expert panel. Delegates will be asked to reflect on questions such as:
    • How can Westminster governments position themselves to embrace the opportunities of the digital age?
    • What are the responsibilities of citizens, communities, business and nonprofit organizations?
    • How can we prepare the next generation of public officials for the digital world?
    • What kind of frameworks for monitoring progress on all of these issues should be developed to gauge how Canada is faring in the digital era?
    • What program of research needs to be undertaken?

4:15 pm – 4:45 pm

Conference Summation and Closing Remarks (30 mins)

Closing Remarks:

  • Davide Cargnello, Chief Research Officer, Institute on Governance

Thank you from the Social Sciences and Humanities Research Council:

  • Ursula Gobel, Associate Vice-President, Future Challenges

Closing Remarks from Co-Chairs:

  • Maryantonett Flumian, President, Institute on Governance
  • Evert Lindquist, Professor & Director, School of Public Administration, University of Victoria
  • Anthony Williams, Co-Founder and President, Centre for Digital Entrepreneurship and Economic Performance, Co-Author Wikinomics.

Don Tapscott

President and CEO of The Tapscott Group

Don-Tapscott-Pic1Don is one of the world’s leading authorities on innovation, media, and the economic and social impact of technology and advises business and government leaders around the world. He has authored or co-authored 15 widely read books including Macrowikinomics: New Solutions for a Connected Planet; the 1992 bestseller Paradigm Shift; and Radical Openness: Four Unexpected Principles for Success. His book Wikinomics was the best selling management book in the United States in 2007. Most recently, the 20th Anniversary Edition of Don’s hit The Digital Economy was released in October 2014 with a new forward by Eric Schmidt and 12 new essays addressing the original topics of the book.

Don recently collaborated with Thinkers50 and the Rotman School of Management to create the groundbreaking Don Tapscott App, an interactive tool that explores Don’s thinking in a number of key areas.

In 2013, Thinkers50 awarded Don the Global Solutions Award for launching and leading the Global Solution Networks program at the Martin Prosperity Institute. This program is investigating how the digital revolution enables new models of global problem solving, cooperation and governance. Thinkers50, the definitive list of the Top 50 business thinkers in the world, listed Don as the 4th most influential management thinker alive. In 2011, Don was 9th on the list. In 2012, Don opened TEDGlobal in Edinburgh where his talk 4 Principles for the Open World was viewed by more than a million people online.

Don is an Adjunct Professor of Management at the Rotman School of Management at the University of Toronto, and the inaugural fellow at the Martin Prosperity Institute. In 2013, he was appointed as the Chancellor of Trent University. He also plays a Hammond B3 organ in the band Men in Suits that has raised millions of dollars for worthy charities.

Samantha Liscio, PhD

Managing Director, Accenture Strategy

SamanthaLiscioSamantha is a managing director, IT Strategy in Toronto, Canada and is currently leading the Enterprise Architecture and Application Strategy practice for Health and Public Sector clients in North America. As an experienced hire with a public sector executive background, Samantha focuses on large scale business and IT transformation programs, helping clients address business imperatives of improved agility and customer-centricity while reducing costs.

Samantha spent over 12 years in the public sector in Canada, as both a CIO and as the Corporate Chief Strategist in the Ontario Public Service. There she defined the multi-year strategic plan for the I&IT organization, led the corporate controllership and security functions and coordinated the development of a standard funding model.

As a prior line of business CIO, Samantha delivered key transformation initiatives including Ontario taxes online and the Ontario infrastructure stimulus tracking portal and oversaw increases in employee engagement and client satisfaction.

Samantha has been a member of the Board of Directors of the CIO Association of Canada and the Institute for Citizen Centred Service, has contributed articles to IT industry publications and has spoken nationally and internationally on topics such as cloud computing, big data and analytics, open data and shared services.

Samantha earned a Bachelor of Science (Honours) and a PhD from Queen’s University in Belfast. She is also an accredited Project Management Professional.

Justin Ling

Parliamentary Correspondent, VICE News

p5CnkYwtA long-time freelancer, Ling’s first real accomplishment was not getting arrested, thanks to Twitter. Handcuffed and trying to hammer out a ‘help me’ message on his Blackberry, Ling was eventually released and spent the next several years of his career with the deeply-held belief that digital tools were as important to journalists as pen and paper.

Since Ling arrived in the Parliamentary Press Gallery, he’s seen first-hard what it looks like when the digital realities crash into the antiquated structures of government.

Covering privacy, security, surveillance, digital diplomacy and every point at which they meet, Ling has reported on how governments have no problem exploiting high-tech investigation techniques to clandestinely obtain your personal information, but how they couldn’t possibly fathom releasing unclassified documents on a CD-ROM.

Ling’s work has appeared in the National Post, Globe & Mail, Maclean’s, the Guardian, and he has appeared on CNN, MSNBC and the BBC. His now the chief political reporter for VICE Canada.

Kady O’Malley

Inside Politics, CBC

kady-o-malleyKady O’Malley has been covering the Hill for more than a decade (yes, really). An Ottawa girl (not born, but raised), she has a passion for politics that borders on the unhealthy, and has liveblogged her way through hundreds of committee meetings, press conferences, judicial inquiries, budgets, cabinet shuffles and even the odd constitutional crisis. And yes, her Boston Terrier really is named “BlackBerry.”

Evan Solomon

Host, ‘Power & Politics with Evan Solomon’ & ‘The House’, Canadian Broadcasting Corporation

EvanSolomon-14-gallery-thumb-638xauto-355888-e1419282136443As provocative in person as he is on air, Evan Solomon spends his professional life interviewing the power-brokers and politicians that influence crucial decisions in business, innovation, technology, society, and sustainability – in Canada and around the world. To every event, this gifted speaker, moderator, host, and on-stage interviewer brings his years of insight, culled right from the trenches of journalism.

As a broadcaster, Evan is the current host of CBC TV’s Power & Politics with Evan Solomon, as well as CBC Radio’s The House. He was co-host of the Gemini Award-winning programs CBC News: Sunday and CBC News: Sunday Night, and the host of both Futureworld and Hot Type before that. He also hosted and produced The Change Makers, along with a series for PBS called Masters of Technology.

Evan was the co-founder and editor-in-chief of Shift magazine, and is the author of numerous books – including Fueling the Future: How the Battle Over Energy Is Changing Everything (which was nominated for the “National Business Book Award” and the “National Science Book of the Year”); Feeding the Future: From Fat to Famine: How to Solve the World’s Food Crises; the bestselling novel Crossing the Distance; and two children’s books.

Christopher Waddell

Associate Professor, School of Journalism and Communication, Carleton University

Chris-Waddell-profile-picture-e1419015100615Christopher Waddell is an Associate Professor at the School of Journalism and Communication at Carleton University in Ottawa and also holds the university’s Carty Chair in Business and Financial Journalism. From 2006 to 2014 he was associate director and then director of the School.

He joined Carleton in July 2001 after 10 years at CBC Television News. From mid-1991 until late 1993 he was senior program producer for The National and from 1993 to 2001, he was the network’s Parliamentary Bureau Chief in Ottawa. From 1995 to 2001 he was also Executive Producer News Specials for CBC Television, responsible for all national news specials and federal and provincial election and election night coverage during those years.

Between 1984-91 he was at the Globe and Mail where he served in a number of positions including reporter in Report on Business, economics reporter in Ottawa covering among other things the Canada-US free trade negotiations, Ottawa bureau chief in the 1988 federal election In the period from 1990-91 he was associate editor and then national editor of the paper

He has won two National Newspaper Awards for business reporting and programs he supervised at CBC Television won six Gemini awards for television excellence.

He received a PhD in Canadian history from York University in Toronto in 1981, completing a thesis on price and wage controls and consumer rationing in Canada in World War II.

With David Taras of Mount Royal University in Calgary he is the editor of and a contributor to How Canadians Communicate IV: Media and Politics published in May 2012 by Athabaska University Press and How Canadians Communicate V: Sports to be published by Athabaska in early 2015.

Elly Alboim

Earnscliffe Strategy Group’s strategic communications and Associate Professor of Journalism at Carleton University.

ellyElly Alboim leads Earnscliffe Strategy Communication’s strategic communications, where he brings more than three decades of experience to his knowledge of public policy, communications and media.

Elly has provided advice on some of the most important issues in recent Canadian history to federal cabinet ministers and departments, including Environment, Finance, Health, Human Resources Development, Indian and Northern Affairs, Industry, Justice, Heritage (Multiculturalism), Natural Resources and Treasury Board. Elly has also advised some of Canada’s leading private sector companies and industry associations including advice on mergers and acquisitions and managing integrated advocacy campaigns. Further, he is an accomplished focus group moderator and interviewer, and has designed and analyzed numerous quantitative research projects. He specializes in elite interview projects on public policy and reputational issues.

Elly worked as a journalist for the Canadian Broadcasting Corporation from September 1970 to September 1993, having acted as the Parliamentary Bureau Chief for CBC Television News and the National Political Editor for the network. He won one Gemini and was nominated for four others for his work in Special Events coverage. Elly is also a tenured Associate Professor of Journalism at Carleton University, having taught there since 1980 and he currently teaches government communications at the school of policy studies at Queen’s university. He has been a Member of the Board of the Canadian Journalism Foundation and a member of the CJF’s Executive Committee. He has also been a member of the Board of the Institute on Governance. He is a member of the Journal Oversight Committee of the Canadian Medical Association Journal.

Elly received his B.A. in Honours Sociology from McGill University and his M.Sc. in Journalism from Columbia University.

Terry Ansari

Vice President, Strategic Engagement, Adobe

terryTerry Ansari is Vice President, Strategic Engagement at Adobe.

He has over 30 years of strategy, sales and business leadership experience in the technology industry with startups, recognized pioneers and visionary organizations such as Oracle, Microsoft, SAP, Accenture & Cisco.  Terry has a well-earned reputation for breakout thinking and breakthrough work in the most complex business and sales climates.

Terry is also proudly engaged in community and professional circles. His participation with business and advocacy associations has included numerous local & national organizations, where he has served as both contributor and speaker.

Chantal Bernier

Counsel, Dentons

Bernier_Chantal_external1Chantal Bernier joined the Privacy and Security practice of Dentons Canada LLP on October 6, 2014. She comes to Dentons after 5 1/2 years leading the Office of the Privacy Commissioner of Canada (OPC) as Interim Privacy Commissioner and as Assistant Commissioner. She oversaw the operations of the OPC, including national and international privacy investigations in the public and private sectors, privacy audits, privacy impact assessment reviews as well as technological analysis, privacy policy development and research.

Prior to leading the OPC, Chantal worked at senior levels of the Government of Canada, including as Assistant Deputy Minister responsible for Socio-Economic Development at Aboriginal and Northern Affairs Canada, as Assistant Deputy Minister responsible for Community Safety and Partnerships at Public Safety Canada, and as Director of Operations for the Machinery of Government Secretariat of the Privy Council Office. Chantal also negotiated international conventions for Canada as part of the International and Constitutional Law Section of the Department of Justice.

Chantal brings to Dentons the unique insight of a former privacy regulator, as well as the unique mix of knowledge of both the public safety context and privacy law. Her experience as a senior executive also uniquely positions her to understand corporate management challenges and find solutions to both serve corporate interests and comply with the law.

Sandford Borins

Professor of Strategic Management, Department of Management, University of Toronto Scarborough

Borins-SSandford Borins is Professor of Strategic Management in the Department of Management, University of Toronto Scarborough, where he was the founding chair, serving in that capacity from 1991 to 2003. He also holds graduate appointments in the Rotman School of Management, School of Public Policy and Governance, and Political Science Department. He has been a visiting professor at the Harvard Kennedy School and the Goldman School of Public Policy, University of California at Berkeley, and Scholar-in-Residence in the Ontario Cabinet Office. He is currently a research fellow at the Ash Center for Democratic Governance and Innovation, Harvard Kennedy School.

He is the author of numerous articles as well as nine books. The nine books include Governing Fables: Learning from Public Sector Narratives (Information Age Publishing, 2011), Innovations in Government: Research, Recognition, and Replication (Brookings, 2008), Digital State at the Leading Edge (University of Toronto Press, 2007), “If you build it . . . ” Business, Government, and Ontario’s Electronic Toll Highway, co-authored with Chandran Mylvaganam (University of Toronto Centre for Public Management, 2004), Political Management in Canada, co-authored with Hon. Allan Blakeney, former premier of Saskatchewan (University of Toronto Press, 1998), Innovating with Integrity: How Local Heroes are Transforming American Government (Georgetown University Press, 1998), and The Language of the Skies: The Bilingual Air Traffic Control Conflict in Canada (McGill-Queen’s University Press, 1983). The Language of the Skies was recognized as one of the twenty best books in English supported by the Social Science Federation of Canada between 1940 and 1990.

Professor Borins has had a wide range of professional experience. He is a frequent conference speaker. He was a member of the board of directors of the Ontario Transportation Capital Corporation, responsible for developing Ontario’s Highway 407. He was the President of the Canadian Association of Programs in Public Administration from 2003 to 2007.

He did his undergraduate studies at Harvard, where he graduated magna cum laude, was elected to Phi Beta Kappa, and received a Woodrow Wilson Fellowship. He then took a Master in Public Policy at the Kennedy School of Government, and received his Ph.D. in Economics at Harvard.

Gerald Butts

Principal Advisor to Justin Trudeau, Liberal Party of Canada

4314-EN-BUTTS-OE-e1420816533296Gerald Michael Butts (born 1971) is the Principal Advisor to Justin Trudeau. Before joining the Trudeau campaign, he was President and CEO of the global conservation organization, WWF-Canada (World Wildlife Fund Canada). The official announcement of his WWF-Canada appointment was made on June 25, 2008 and he became President and CEO on September 2, 2008 succeeding Mike Russill. Butts left WWF-Canada in October 2012 and was succeeded by former Toronto Mayor David Miller.

Butts was also a former aide in the Government of Ontario. He was Policy Secretary and then Principal Secretary in the Office of the Premier of Ontario, Dalton McGuinty.

Butts has published articles in the Boston Book Review, the Literary Review of Canada and Gravitas. He has also appeared on television on programs such as W5 and TSN’s Off The Record.

He is married to lawyer Jodi (Heimpel) Butts and has two children, Aiden and Ava.

Davide Cargnello

Chief Research Officer, Institute on Governance

Davide-11-e1420814744640Davide is the Institute’s Chief Research Officer. His research expertise lies in institutional and applied ethics, accountability, governance risk, political theory, theories of public administration and digital era governance.

Before joining the Institute, Davide was a lecturer at the University of Oxford, where he taught ethics and political theory, and a postdoctoral fellow and visiting scholar at McGill University.

He holds a doctorate in ethics from the University of Oxford, a master’s in public administration from Carleton University, a master’s in philosophy from the University of Oxford, and a bachelor’s degree in philosophy and German from McGill University.

Amanda Clarke

Assistant Professor, School of Public Policy & Administration

Clarke-Amanda-Photo-70-KB-2-143x143Amanda Clarke joined the faculty of the School of Public Policy and Administration in July 2014. Her research explores the intersections of public administration, civic engagement and information technologies. She is particularly interested in the implications of social media and related phenomena, such as crowdsourcing, open data and big data, for governments and civil society.

Amanda is a graduate of Carleton University’s College of the Humanities (Bachelor of Humanities) and the Norman Paterson School of International Affairs (MA International Affairs). From 2010-2014, Amanda was a Pierre Elliott Trudeau Foundation Scholar, an Oxford University Press Clarendon Scholar, and a Doctoral Fellow of the Social Sciences and Humanities Research Council of Canada.

In 2014 Amanda will complete a DPhil in Information, Communication and the Social Sciences with the Oxford Internet Institute at the University of Oxford. Focusing on the governments of Canada and the United Kingdom, and two sector-specific case studies (foreign policy and social security), Amanda’s doctoral project explores the models of government-citizen relations reflected in government’s engagement with the social web, and identifies reforms required for public sector bureaucracies to capitalize on social media, big data and open data as new instruments of policy development and service delivery.

Amanda also researches and writes on new forms of political participation and civic engagement enabled by digital technologies, and in her next project will explore the skills, partnerships, and governance and accountability arrangements they necessitate amongst civil society groups.

Susan Delacourt

Political author, columnist

Susan-2-e1419014850676Susan Delacourt is a political author and commentator, who’s been writing about Canadian politics since the late 1980s. Currently a weekly columnist with the Toronto Star, she’s also been a reporter with the Globe and Mail, the Ottawa Citizen and the National Post, as well as a regular political panelist on CBC and CTV.

At Carleton University’s Riddell School of Political Management, Delacourt is a senior fellow and an instructor in political communication.

Author of four books, Delacourt’s latest was Shopping For Votes — the story of how marketing and consumerism have changed Canadian politics. The book was a finalist for the prestigious Hilary Weston Writers’ Trust Prize for Canadian non-fiction in 2014, as well as for the Dafoe prize in Canadian history.

Delacourt has also won two honours for her career in political reporting: the 2014 Hy Solomon award from the Public Policy Forum and the 2011 Charles Lynch prize from her parliamentary-press-gallery colleagues. She has also been a finalist in the National Newspaper and National Magazine awards for her work through the years.

Patrice Dutil

Professor, Department of Politics and Public Administration, Ryerson University

Dutil-e1421948781516Dutil’s main research interests are political and public sector leadership, institutionalism, the policy development process, and most recently, crowd-sourcing as a new instrument of governance and policy. Dutil is a frequent commentator on public affairs on radio, television, and op-ed pages. He is Editor of the IPAC Series in Public Administration and Governance published with University of Toronto Press and of the Collection Administration et gouvernance published with the Presses de l’Université du Québec. Among many other publications, he was co-author of The Service State: Rhetoric, Reality and Promise (2010, with Howard, Langford and Roy), co-editor of Dreaming of the Regulatory Village; Speaking of the Regulatory State (2004) and editor of Searching for Leadership: Secretaries to Cabinet in Canada ( 2008; reprint 2010). Dutil was the organizer of the seminal “Red Tape to Smart Tape” conference in Toronto in 2002. He has a forthcoming article on crowdsourcing as an instrument of governance with Canadian Public Administration.

Hershell Ezrin

Distinguished Visiting Professor, Ted Rogers School of Management, Ryerson University.

Hershell-Ezrin-photo-e1417534126361Hershell Ezrin is Former Principal Secretary to the Premier of Ontario and is currently Distinguished Visiting Professor at Ryerson University’s Ted Rogers School of Management. He also is Managing Director, Tipping Point Solutions, a company focused on social media and advocacy. He teaches classes in government relations at Seneca College. Ezrin was Chief Executive of a publicly traded international automotive care care company; he also served as Chairman and CEO of one of the world’s largest public affairs consultancies and is currently senior counsel at Global Public Affairs. He has more than 30 years’ experience in senior executive roles, in both the public (at all 3 levels of government) and private sectors, as a political advisor, public policy expert, not for profit advocacy leader and strategic communications counsellor. Ezrin has frequently written opinion pieces for the national media and continues to appear on TV, radio and electronic media. He is co-author of a newly released Ryerson study on the ethics of political leadership.

Ezrin has served on a wide cross-section of private and public Boards of Directors at both the national and
regional levels. Ezrin was a former Vice Chair of the Public Policy Forum. Ezrin holds a BA (Hons.) from University of Toronto and an MA from Carleton University, both in history.

Maryantonett Flumian

President, Institute on Governance

unnamed1-e1420833560571As the President of the Institute on Governance, Maryantonett Flumian is responsible for the development of the Institute’s vision and strategic direction, project and partnership development, and the fostering of programs to promote public discussion of governance issues.

She is a seasoned senior executive at the Deputy Minister level in the Canadian federal Public Service with more than 20 years of large-scale operational experience in the economic, social and federal/provincial domains. She is internationally recognized for her work as a transformational leader across many complex areas of public policy and administration such as labour markets, firearms, fisheries, and environmental issues. She was the first Deputy Minister of Service Canada. Her current research focuses on leadership, collaboration, governance, and the transformational potential of technology primarily in the area of citizen-centered services. Maryantonett was at the University of Ottawa between 2006 and 2009 initiating programming for the development of senior public service leaders.

Maryantonett sits on the advisory board of the Harvard Policy Group, John F. Kennedy School of Government, and the advisory group of nGenera’s Government 2.0: Wikinomics, Government and Democracy research program. Maryantonett holds a Master’s Degree in History and completed comprehensive exams towards a PhD in History at the University of Ottawa.

Rob Fonberg

Trudeau Mentor at Trudeau Foundation

30ed98dMr. Fonberg is a dynamic and accomplished leader with a track record of success in leading large and complex organizations through challenging transitions. Recognized as one of Canada’s most powerful Deputy Ministers, Mr. Fonberg was a long serving Deputy Minister in the Government of Canada.

First appointed a Deputy Minister in 2000, he served as the most senior public servant in a number of federal departments including International Trade and the Department of National Defence.

Mr. Fonberg was a core member of the Government of Canada’s national security team. As Deputy Minister of National Defence, he was involved in everything from policy to the procurement of multi-billion dollar acquisitions. Mr. Fonberg developed a unique perspective on global and regional economic, trade and security/cyber issues, and established an associated network of partners and contacts in key countries.

Mr. Fonberg has a reputation as a strong collaborator and an outstanding communicator, insightful and at ease with translating complex issues into actionable concepts. Mr. Fonberg has a unique leadership perspective having worked in the executive cadre in both the private and public sector.

In the private sector in the mid 1990s, Mr. Fonberg’s experience with a global professional services firm sharpened his understanding of complex business strategy challenges, and provided unique insights into executive level accountabilities and organizational governance issues. As senior Vice President with the Business Development Bank of Canada, a Crown financial institution Mr. Fonberg deepened his understanding of the financial challenges facing the small and medium size business community.

Mr. Fonberg has been working with organizations that invest in and grow tech start-ups; Mr. Fonberg is frequently asked to provide strategic advice to clients in the private sector. Rob and his wife Yaprak live in Ottawa and have three wonderful, grown-up children.

Chrystia Freeland

Member of Parliament, Toronto Centre

Freeland_HeadShot-e1420665310131She was born in Peace River, Alberta and studied at Harvard where she received her undergraduate degree, and continued her studies on a Rhodes Scholarship at Oxford University.

After starting as a Ukraine-based stringer for the Financial Times, Washington Post, and The Economist, Chrystia went on to do many jobs at the Financial Times, including Deputy Editor, UK news editor, Moscow bureau chief, Eastern Europe correspondent, Editor of its weekend edition, Editor of, and US Managing Editor.

Between 1999 and 2001, she was Deputy Editor of The Globe and Mail.

In 2010, Chrystia joined Thomson Reuters as editor-at-large. She most recently worked as Managing Director and Editor of Consumer News at Thomson Reuters.

Her books include Sale of the Century: The Inside Story of the Second Russian Revolution (2000) and Plutocrats: The Rise of the New Global Super-Rich and the Fall of Everyone Else (2012). Plutocrats, a New York Times best-seller, won both the National Business Book Award and the Lionel Gelber Prize in 2013.

Chrystia is married and has three children.

She is a Co-Chair of the Liberal Party’s Economic Advisory Council and the Party’s critic for International Trade.

Chris Froggatt

Managing Partner, NATIONAL Public Relations

Untitled-e1420836935668Chris Froggatt is Managing Partner of the Ottawa office for NATIONAL Public Relations. His talents include understanding and providing strategic counsel on complex public policy issues, developing practical and thoughtful communication strategies and building and managing teams of professionals.

He has an impressive 20-year record of success in Ottawa and at the Ontario Legislature at Queen’s Park. Prior to joining NATIONAL, Chris served for seven years as Chief of Staff to the Honourable John Baird, PC, MP, currently Canada’s Minister of Foreign Affairs. He was also senior advisor to the Minister of Transportation and the Attorney General in Ontario and a senior advisor to Preston Manning, when he was Leader of the Opposition.

During his time in the governments of Canada and Ontario, Chris led the development and effective execution of many challenging policy and communications strategies for various complex public policy files. He has also advised and developed countless crisis and issues management strategies and has provided media and presentation training for many individuals and organizations.

Chris is a frequent political commentator with various news organizations including CTV, CBC, Maclean’s, the Globe and Mail, the Hill Times, CPAC TV and Sun News and he also writes a column for the political news site

Chris is a graduate of Trent University in Peterborough, Ontario where he received a degree in Political Science. He is a member of the Steering Committee of the Clayton H. Riddell Graduate Program in Political Management at Carleton University where, as a Fellow of the Program, he lectures on the Canadian political process. Chris is also the recipient of the Queen’s Diamond Jubilee Medal for his commitment to his community and to Canada.

Ursula Gobel

Associate Vice-President, Future Challenge, Social Sciences and Humanities Research Council (SSHRC)

ursula-gobel-pic_1-e1422024807466Ursula Gobel was appointed associate vice-president, future challenges, at SSHRC in April 2014. In her role, she collaborates with the research community and partners across the public, private and not-for-profit sectors to advance the social sciences and humanities contributions toward meeting future, long-term societal challenges and opportunities.

Ursula joined SSHRC in 2007 as director of communications. Overseeing the development and implementation of strategic communications for SSHRC, as well as for several international programs, including the Canada Research Chairs and Canada Excellence Research Chairs, on behalf of Canada’s three federal research granting agencies.

Ursula brings 30 years of experience in leadership and management across the public, private and not-for-profit sectors, including at the National Gallery of Canada. She has been an active volunteer at the Canadian Sport Tourism Alliance, the Canadian Tourism Commission, and for the United Way, as well as at numerous regional economic development agencies.

Ursula holds executive leadership training from Queen’s University, and as well as business and economics diplomas from Algonquin College and John Abbott College.

Fen Osler Hampson

Distinguished Fellow and Director, Global Security and Politics, Centre for International Governance Innovation

fen-e1421683303720Fen Osler Hampson is a distinguished fellow and director of CIGI’s Global Security & Politics program, overseeing the research direction of the program and related activities. He is also co-director of the Global Commission on Internet Governance. Most recently, he served as director of the Norman Paterson School of International Affairs (NPSIA) and will continue to serve as chancellor’s professor at Carleton University in Ottawa, Canada.

Under his leadership, NPSIA established its reputation as a Canadian leader in international relations, expanding the student enrollment and faculty members, and increasing the research budget. Fen was instrumental in creating collaborative learning approaches to international security at NPSIA and in establishing several new research centres at Carleton University.

Fen holds a Ph.D. from Harvard University where he also received his A.M. degree (both with distinction). He also holds an MSc. (Econ.) degree (with distinction) from the London School of Economics and a B.A. (Hon.) from the University of Toronto. A fellow of the Royal Society of Canada, he is the past recipient of various awards and honours, including a Research and Writing Award from the John D. and Catherine T. MacArthur Foundation, and a Jennings Randolph Senior Fellowship from the United States Institute of Peace (a non-partisan, congressionally-funded think tank) in Washington, D.C. He has also taught at Georgetown University as a visiting professor.

Fen is the author or co-author of 10 books and editor or co-editor of more than 26 other volumes. In addition, he has written more than 100 articles and book chapters on international affairs. His most recent book, The Global Power of Talk (co-authored with I. William Zartman) was published in March 2012. His most recent book is Brave New Canada: Meeting the Challenge of a Changing World, co-authored with Derek Burney.

He is formerly a senior adviser to the United States Institute of Peace and a member of the Steering Committee of the Program in International Negotiation at the Netherlands Institute of International Relations (Clingendael). Fen serves on the International Advisory Board Committee of the Korea National Diplomatic Academy, and has been a consultant to the International Peace Academy in New York, the Social Science Research Council in New York, the United Nations Commission on Human Security, the Rockefeller Foundation, the Carnegie Endowment for International Peace, the MacArthur Foundation, the International Development Centre, and Foreign Affairs and International Trade Canada. He served on the Social Science Foundation board at the Josef Korbel School of International Studies at the University of Denver, was vice-chair of the Pearson Peacekeeping Centre and currently serves on the board of the Parliamentary Centre in Ottawa. Fen has also served as chair of the Human Security Track of the Helsinki Process on Globalization, a joint initiative of the governments of Finland and Sweden, and was also international institutions and content coordinator on International Cooperation at the International Summit on Democracy, Terrorism, and Security, hosted by the King of Spain in Madrid, March 8-11, 2005.

Fen is a frequent commentator and contributor in the national and international media. His articles have appeared in The Washington Post, The Globe and Mail, Foreign Policy Magazine, the Ottawa Citizen, iPolitics and elsewhere. He is a frequent commentator on the CBC, CTV, and Global news networks.

Lawrence Hanson

Assistant Deputy Minister, Science and Innovation Sector, Industry Canada

hanson-e1419267569302Lawrence Hanson became the Assistant Deputy Minister for the Science and Innovation Sector in November 2014. Prior to his nomination, he was the Assistant Deputy Minister for the Spectrum, Information Technologies and Telecommunications Sector since July 2013.

Prior to joining Industry Canada, Lawrence Hanson was Director General, Strategic Policy in the Strategic Policy Branch of Environment Canada. He joined the Public Service in 1996, as an analyst in the Intergovernmental Affairs Branch of the Privy Council Office, and subsequently worked in the Federal-Provincial Relations group at Human Resources Development Canada before returning to the Privy Council Office as an analyst in Social Development Policy in the Operations Branch. Mr. Hanson became Director of Employment Policy at Human Resources Canada in 2001 and joined Environment Canada in 2004. He received a Bachelor’s Degree in Political Studies from the University of Saskatchewan and a Master’s Degree in Political Science from the University of British Columbia. He is married and has two children.

Brent Herbert-Copley

Vice-President, Research Programs, Social Sciences and Humanities Research Council

Brent-e1421948924135Brent joined SSHRC in October 2009. As vice-president, research programs, he is responsible for SSHRC’s Talent, Insight and Connections programs as well as the Canada Research Chairs,the Canada Excellence Research Chairs and the Indirect Costs programs.

Prior to joining SSHRC, Brent worked at the International Development Research Centre (IDRC), where he held a variety of positions, including, most recently, that of director for social and economic policy programs. He previously worked at the North-South Institute, a leading Canadian think-tank on development issues.

Brent’s own research has focused on understanding the process of innovation, and the way that government policies—including environmental regulation—affect that process. He has also focused on the links between research and public policy, and the role of scholarly research in helping to inform public debate on policy options. He has extensive experience working with government agencies, foundations and the university community to build support for research and scholarship, both internationally and within Canada.

Brent holds a PhD in political science and a master’s degree in international affairs from Carleton University.

Bette-Jo Hughes (via video)

Associate Deputy Minister and Government Chief Information Officer, Province of British Columbia

Untitled1-e1420838915635Bette-Jo has been the Chief Information Officer for the Province of British Columbia since October 2012. The Office of the Chief Information Officer (OCIO) plays a leadership role in promoting and guiding the management of government information as a strategic business asset, and supporting technology infrastructure as a key enabler of business transformation. Prior to her current appointment, Bette-Jo was Assistant Deputy Minister of Service BC where she led cross government service delivery initiatives to improve services to the public across online, telephone and in-person channels, registry and statistical services.

Bette-Jo has been involved in the development of service delivery agreements with the private sector, including the negotiation of the Service BC – IBM Alternative Service Delivery Agreement for the provision of web channel and contact centre services.

Prior to joining the Government Agents Branch and Service BC, Bette-Jo worked at the provincial and community level in the field of community economic development. Before starting her career over 20 years ago with the British Columbia public service, Bette-Jo worked in the financial services industry, the federal government and non-profit organizations.

Bette-Jo has previously been the British Columbia representative on the Canadian Public Sector Service Delivery Council and past President of the Board of Directors for the Institute for Citizen Centred Service. She currently is the B.C. representative for the Public Sector Chief Information Officers’ Council.

Brad Lavigne

Vice President, H+K Strategies

10557548_10152414569006051_2305408134427211942_o-e1419273671446Brad Lavigne is a Vice President with H+K Strategies. With more than 13 years of political communications experience and public policy expertise at the federal and provincial levels, Brad is recognized as one of Canada’s top political strategists and campaigners.

Brad was the chief architect and national campaign director for the New Democratic Party’s 2011 historical breakthrough that elected it to the official opposition. He then served as principal secretary to the Hon. Jack Layton. Brad also served as an advisor to two premiers in his native province of British Columbia.

Brad joined H+K Strategies in 2013 and in 2014 was named one of Canada’s Top 100 Lobbyists by The Hill Times. Brad appears regularly as a public affairs commentator in the media, including weekly appearances on CBC News Channel’s Power and Politics with Evan Solomon.

Evert Lindquist

Professor and Director, School of Public Administration, University of Victoria

27-RI4sfDr. Lindquist returned from a two-year leave in 2010-11 to resume his position as Director as of January 2012 (he first served as Director from 1998-2009). Professor Lindquist is also serving as the Editor of Canadian Public Administration, the journal of the Institute of Public Administration of Canada (starting in January 2012).

Professor Lindquist’s first academic appointment was in the University of Toronto’s Department of Political Science (1988-98). He was the first Visiting Scholar at the Treasury Board of Canada Secretariat (1992-94), a Visiting Scholar at Griffith University in 2004, and a Senior Academic Visiting Fellow with the Canada School of Public Service. During 2010 and 2011, Professor Lindquist held the ANZDOG-ANU Chair in Applied Public Management Research at the Australian National University, where he is an Adjunct Faculty Member with the Crawford School of Economics and Government.

Justin Longo

Post-Doctoral Fellow, Center for Policy Informatics, Arizona State University

s200_justin.longo_Justin Longo has a PhD from the University of Victoria in public policy and public administration (2013) where he researched the use of enterprise social collaboration platforms inside government policy analysis settings. In his postdoctoral work, he focuses on developing research related to opening governance (as processes of social decision-making) to more diverse sources of knowledge, more avenues of interaction, and enhanced social understanding; and opening government (or, more broadly, formal public institutions) as knowledge organizations, promoting the conditions where knowledge is shared and used, collaboration encouraged, and capacity throughout the policy cycle enhanced. His academic blog is at and he can be found on Twitter @whitehallpolicy.

Colin McKay

Head of Public Policy and Government Relations, Google Canada

unnamed-e1419015062811Colin is the Head of Public Policy and Government Relations for Google in Canada.

Before joining Google, he worked as the Director of Research and Public Education at the Office of the Privacy Commissioner of Canada, where his team researched the impact of the digital economy on personal privacy and then built tools to help individuals understand their privacy rights.

Colin is a member of the Government of Canada Advisory Panel on Open Government, and is a member of the board at Media Smarts, a not-for-profit organization that provides youth with critical thinking skills to engage with media as active and informed digital citizens.

Geoff Mulgan (via video)

Chief Executive, National Endowment for Science, Technology and the Arts (Nesta), United Kingdom

GeoffCroppedWeb_versionGeoff Mulgan is Chief Executive of Nesta (the UK’s National Endowment for Science, Technology and the Arts). Nesta combines investment in early stage companies, grant programmes in fields ranging from health and education to the arts and giving, and research. From 2004-2011 Geoff was the first Chief Executive of the Young Foundation, which became a leading centre for social innovation, combining research, creation of new ventures and practical projects.

Between 1997 and 2004 Geoff had various roles in the UK government including director of the Government’s Strategy Unit and head of policy in the Prime Minister’s office. Before that he was the founder and director of the think-tank Demos. He has also been Chief Adviser to Gordon Brown MP; a lecturer in telecommunications; an investment executive; and a reporter on BBC TV and radio. He is a visiting professor at LSE, UCL, Melbourne University and a regular lecturer at the China Executive Leadership Academy. He is an adviser to many governments around the world, and has been a board member of the Work Foundation, the Health Innovation Council, Political Quarterly and the Design Council, and chair of Involve. He is currently Chair of the Studio Schools Trust.

His books include The Locust and the Bee – a study on the future of economic growth (Princeton University Press, March 2013), The Art of Public Strategy – Mobilising Power and Knowledge for the Public Good (OUP, 2008), Good and Bad Power: the ideals and betrayals of government (Penguin, 2006) and Connexity (Harvard Business Press and Jonathon Cape, 1998).

Dan Normandeau

President, Conversart

picture-95-1379612846Daniel Normandeau is a management consultant with over 30 years experience in the private and public sectors, featuring experience in change management, strategic planning, organizational development and organizational and individual learning. He holds a Masters of Public Administration from Carleton University, a Diploma in Education from McGill University and a Bachelor of Science from Concordia University’s Loyola College.

He has been engaged by leaders in private and public sectors at all levels who are facing strategic, operational, policy, program and regulatory challenges. He plays an integral role in the organizational and business improvement processes. His strengths include an ability to assist large as well as smaller groups, executive teams and their organizations to work effectively together to envision, plan, implement and sustain change. His objective for every group conversation is to create the right conditions for groups to create ideas that generate high impact results in any field of endeavour.

Ann Pappert

Chief Administrative Officer, City of Guelph

AnnPappertCAO_CityofGuelphAnn has more than 20 years of experience in increasingly senior municipal government roles in Windsor, Kingston, Kitchener and Surrey, British Columbia. She was the City of Guelph’s Executive Director of Community and Social Services prior to becoming CAO in 2011.
Ann is pushing the boundaries of traditional municipal government service delivery. She is challenging existing industrial age government structures and relationships to transform and capitalize on the opportunities of the digital age. Adaptive leadership, open government and building an agile, responsive organization are foundational components of Ann’s efforts to change how local government serves the public.

Ann believes in bold change, disruption when necessary and the need to establish safe/fail environments in the public sector.
Ann holds a Masters in Public Administration from the Western University and Bachelor Degree in Fine Arts from the University of Waterloo.

Learn more about Ann’s vision for the transformation of local government in her October, 2014 article in Municipal World Magazine.

Website: guelph.c
Twitter: @AnnPappert

Jesse Hirsh

Internet strategist, Researcher and Broadcaster

Jesse1Jesse Hirsh is an internet strategist, researcher, and broadcaster based in Toronto, Canada. He has a weekly nationally syndicated column on CBC radio explaining and analyzing the latest trends and developments in technology using language and examples that are meaningful and relevant to everyday life.

He owns and operates Metaviews Media Management Ltd., which focuses on research and consulting around new media business models, big data, and the strategic use of social media. He is also a co-founder of the Academy of the Impossible a peer to peer life long learning facility.

For two years, he was the host of an interfaith show on the Rogers and OMNI networks called 3D Dialogue. That show explored all the world’s religions and spiritual paths through interviews with practitioners, gurus, holy people, and cynics regarding their rituals, scriptures, and beliefs (or lack thereof).

Educated at the McLuhan Program at the University of Toronto, his passion is educating people on the potential benefits and perils of technology.

Alejandro Pareja

Modernization of the State Specialist, Inter-American Development Bank

Alejandro-Pareja-c-e1419015259174Alejandro Pareja is a modernization of the state specialist at the Inter-American Development Bank. He is a telecommunications engineer from Uruguay. Prior to becoming IDB staff he worked for the Uruguayan government as CIO of the environmental protection agency and as the IT leader for several modernization projects focused on citizen service delivery. Before his term in the public sector he had worked for the Spanish firm Indra on numerous projects in several Latin American countries and Spain.

A project management professional, he has several years of experience in public service delivery, e-government, business processes design, BPM and business software implementation projects. Besides his work at IDB, he has worked on projects for various government agencies and firms in the utilities and logistics sectors.

Andrew Potter

Editor, Ottawa Citizen

potter-pic-e1420834166889Andrew Potter is the Editor of the Ottawa Citizen. He is a former public affairs columnist for Maclean’s magazine, and has a PhD in philosophy from the University of Toronto. He is the author of The Authenticity Hoax, and (with Joseph Heath) The Rebel Sell.

Tim Powers

Vice-Chairman, Summa Strategies. Chairman, Abacus Data

Tim-Powers-e1419014763648Tim Powers is the Vice-Chairman of Summa Strategies and the Chairman of Abacus Data, an opinion research company, both headquartered in Ottawa.

With more than 20 years of experience in politics and government, Tim succeeds in getting clients results by carefully planning and executing successful strategies in communications, public affairs, and government relations.

Tim has participated extensively in many aspects of the Canadian political process. He has served as an advisor to both national and provincial party leaders, as well as federal cabinet ministers. He was an aboriginal affairs negotiator for the federal government and an academic research fellow, writing extensively on the Innu of Davis Inlet, Labrador.
Tim is a regular and respected political commentator, appearing frequently on CBC’s “Power and Politics” and on Ottawa radio station CFRA. When in Newfoundland, Tim steps in to host, Back Talk, a VOCM call in radio show. His insight is routinely sought by the Hill Times newspaper, where he publishes a column.

Tim has a Bachelor of Arts degree from Memorial University of Newfoundland, a Master of Arts degree (Atlantic Canada Studies) from St. Mary’s University, and a Master of Sciences degree (Media and Communications) from the London School of Economics. He is a graduate of ICD-Rotman Directors of Education program and has obtained the Institute of Corporate Directors, ICD.D designation. Tim has also studied Public Sector Management at Harvard University.

He is a member of the board of Rugby Canada and the Smiling Land Foundation.

Jeffrey Roy

Professor, School of Public Administration, Dalhousie University

1407957119769A leading thinker on the impact of digital technologies on democracy, public sector governance and public-private interaction, Dr. Roy often works as a consultant to governments, multinational corporations and international organizations including the United Nations and the OECD. The Social Sciences and Humanities Research Council, IBM, Cisco Systems and the Government of Canada and Government of Nova Scotia, meanwhile, are among the many and varied bodies that have funded Dr. Roy’s research during the past decade.

Hon. Konrad Von Finckenstein

Q.C., Arbitrator

Konrad Von FinckensteinThe Honourable Konrad von Finckenstein, Q.C. is an arbitrator of complex Canadian and international business disputes in both institutional and ad hoc settings. He has been in public service for nearly 40 years, and has been extensively involved in the negotiation and settlement of a wide variety of high-profile disputes since the 1980’s.

Justice von Finckenstein has held a number of prominent positions, including Justice of the Federal Court of Canada, Commissioner of Competition, and Chair of the Canadian Radio-television and Telecommunications Commission, where he acquired broad experience in matters involving dispute resolution, business and commercial law, international trade, competition, telecommunications, and administrative law.

In addition to English, Justice von Finckenstein is fluent in French, German, and Spanish.

Anthony Williams

Co-founder and President, Centre for Digital Entrepreneurship and Economic Performance

Untitled2-e1422025723535Anthony D. Williams is co-founder and president of the Centre for Digital Entrepreneurship and Economic Performance (DEEP Centre) and co-author (with Don Tapscott) of the groundbreaking bestseller Wikinomics and its follow-up Macrowikinomics: New Solutions for a Connected Planet.

Anthony is an expert advisor to the Markle Foundation’s Initiative for America’s Economic Future, a senior fellow for innovation with the Lisbon Council in Brussels, executive editor for the Global Solutions Network at the Martin Prosperity Institute and chief advisor to Brazil’s Free Education Project, a national strategy to equip 2 million young Brazilians with the skills required for a 21st Century workforce.

Anthony was recently a committee member of the National Research Council’s Committee on Science for the EPA’s Future, a visiting fellow with the Munk School of Global Affairs at the University of Toronto and Program Chair for the 18th World Congress on Information Technology in Montreal. His work on technology and innovation has been featured in publications such as the Huffington Post, BusinessWeek, Harvard Business Review and the Globe and Mail. He is currently at work on a new book on how micro-multinationals are revolutionizing work, life and the global economy.

One Comment
  1. […] on the success of the 2015 Digital Governance Forum the IOG sent a delegation to Washington to participate in the Global Solutions Network (GSN) […]

Leave a Reply

Your email address will not be published. Required fields are marked *

*This research was supported by the Social Sciences and Humanities Research Council of Canada.